BIG TROUBLE!!

im in deep shit!! ytd a customer, pamela, called n booked a travel package frm me... but me haben get my i-tours acc yet so i cant help her book... if alvin din went off so suddenly, perhaps i could've used his acc to book for her le... AIYAH! wads de pt of feelin shitty nw!? she nid to leave on 6 Dec its oni 2 days away nia HOW? tis ish my first bookin n i've gt it all messed up... *sobbies* i tried callin back office but nobody pick up de fone neh... who can help me?